Patient Bill Pay

For your convenience, LabCorp offers you the ability to complete a number of tasks online, from both your desktop computer or mobile device:  

  • Pay a bill online
  • Update insurance information
  • Send a secure email to LabCorp billing department 

It is important to have your laboratory bill available. You will need the Invoice # (Factura) from your bill to make online payments or update your billing information. If you do not have an invoice number, please call billing customer service at 800-845-6167.

Understanding My Bill: To see a sample patient invoice, including detailed explanations, click here.

Patient Billing and Payment Information

Patients may be responsible for some or all of the costs associated with laboratory testing. We offer a variety of ways to pay for these services.

More about Billing and Payments

Provider?

Please login to LabCorp Link to pay your bill.

Insurance List

View a list of insurance carriers filed by LabCorp.

Bill Pay

LabCorp reserves the right to refuse service if you have a past due balance. When you visit a LabCorp patient service center, please be aware that, as part of the sign-in process, you will be advised if you have an outstanding balance for previous testing services. You will be asked to pay the balance in full (or a minimum amount) before we collect a specimen or continue with the current service. If you have any questions, please call LabCorp Patient Billing at 800-845-6167.

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LabCorp offers programs to assist those patients who have true financial needs, including:

  • Patient-specific payment plans
  • Special payment plans for financial hardship
  • Indigent request from physician/facility
  • LabAccess Partnership program

For additional information about these programs, click here or call LabCorp Patient Billing at 800-845-6167.

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If you receive a bill from LabCorp, you may make a payment using one of the following methods:

  • Website: Visit the Bill Pay section, available 24 hours a day, 7 days a week.
  • Toll-free telephone number: Call the automated voice response system at 800-845-6167, available 24 hours a day, 7 days a week.
  • Mail: Send your payment to the address shown on your bill.
  • Patient service centers: You may make payments in person at any of our patient service centers.

Cash, money orders, personal checks, and all major credit cards are acceptable forms of payment. Please remember to attach the stub from your bill when mailing in your payment. If paying by check, include your 8-digit invoice number on the check.

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Yes, alternate payment programs are available and must be set up by a patient billing representative, who is trained to assist patients with their payment questions and is available from 8 AM to 5 PM Monday through Friday at 800-845-6167.

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LabCorp will file claims directly to Medicare, Medicaid, and many insurance companies and managed care plans. Before you have lab tests performed, please make sure:

  • Your insurance information is up to date.
  • LabCorp is a contracted laboratory for your insurance company. Contact your insurance company for information.

Once your insurer has processed your claim, you will receive an Explanation of Benefits (EOB) from your insurer informing you of the amount it will pay for your laboratory services.

  • The EOB is not a bill, but it may indicate that a balance remains which is your responsibility. That balance may include your copayment, deductible, or other costs outlined in your terms of coverage. If you have a question about your EOB or your terms of coverage, contact your insurance company.
  • Your insurer will inform LabCorp about any balance you owe, and we will send you a bill for that amount.

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